Terms & Conditions
GOLD LUCK CASINO TERMS AND CONDITIONS
These terms and conditions govern your use of the site, the betting platform and the services (as the terms “site”; “betting platform” and “services” are defined below). If you do not agree to these terms and conditions please do not continue using the site. Your continued use of the site is acceptance by you of these terms and conditions. These terms and conditions form a legal agreement between you and us. You should print off a copy of these terms and conditions and keep them in a safe place. These terms and conditions are subject to change as set out below. The terms “you”, “your”, “us”, “our” and “we” are defined below. Other words and phrases used in these terms and conditions are defined below and in these terms and conditions.
Certain words and phrases are defined in these Terms and Conditions. In addition, in these Terms and Conditions, the following words and phrases have the following meanings:-
“Bet” means any bet, wager or the like made by a Player in relation to the Services;
“Betting Platform” means any online and/or mobile platform provided by Us to allow You to access the Site and the Services;
“Betting Rules” means the rules applicable to each product offered by Us as part of the Services via the Site;
“Players” means all end users of the Site (including You) who use the Services and who have agreed to these Terms and Conditions;
“Services” means the provision by Us of gambling and/or gaming and/or lotteries and/or services produced in accordance with the Betting Rules via the Site and the Betting Platform to Players;
“Site” means the website www.goldluckcasino.com together with any website that we may use to provide the Services to Players;
“Us”, “Our” and “We” means Golden Boys Bet Limited, a limited liability company incorporated under the laws of the Isle of Man, with registration number 124055C and having a registered office address at Clinch’s House, Lord Street, Douglas, Isle of Man, IM99 1RZ; and,
“You” and “Your” means you, the person using the Site, Betting Platform and the Services.
In these Terms and Conditions, references to the singular shall include references to the plural and vice versa. Headings are for convenience only and shall not affect interpretation. Reference to statutes shall include such statute as amended or re-enacted, together with all secondary legislation made under the relevant statute.
1.WHO WE ARE
1.1 We are regulated by the Isle of Man Gambling Supervision Commission and
1.2 The Site and the provision of the Services fall under the jurisdiction of the Isle of Man and all Bets placed on the Betting Platform are placed on servers which are located in the Isle of Man.
1.3 In the event that these Terms and Conditions are translated into another language, the English language version shall prevail.
1.4 If there is any inconsistency between these Terms and Conditions and any document incorporated by reference, these Terms and Conditions will prevail.
1.5 If You have any questions about the Site or the Services, or in the event that You have any complaint or dispute regarding the Services, You should email Our customer services team at
2.APPLICABILITY OF THESE TERMS AND CONDITIONS
2.1 You agree that You will only use the Betting Platform for Your personal entertainment and that You will not use the Betting Platform to conduct a commercial business or as a way of making a living. You confirm that You are not nor are you related to an employee of a gambling, gaming, gaming software provider or betting business and do not earn a living from gaming, gambling or betting. You confirm that your contract of employment does not prevent You from using the Services. We reserve the right to suspend your account with immediate effect should We suspect You of either using the Betting Platform to conduct a commercial business or as a way of making a living or being employed in the gaming industry or being related to an employee of the gaming industry (as stated above in this Clause 2.1).
2.2 You confirm Your understanding that You may lose money as a consequence of the Services and placing any Bet with Us.
2.4 You agree that Your failure to comply with these Terms and Conditions may result in the closure of Your Account (as the term “Your Account” is defined in paragraph 5.1 below) and may also lead to loss of funds in Your Account and/or legal action by Us against You.
3.AMENDMENTS TO THESE TERMS AND CONDITIONS
3.1 We reserve the right to amend these Terms and Conditions (including to rectify errors or mistakes discovered on the Betting Platform and/or pricing of Bets) without prior notice. However, We will ensure that any material changes to these Terms and Conditions will be notified to You by an appropriate method (for example via a prominent notice on the Site). The changes will apply to the use of the Site, the Betting Platform and the Services after We have given notice. If You do not wish to accept the new terms You should not continue to use the Site, Betting Platform or the Services and should close Your Account. If You continue to use the Site, Betting Platform and the Services after the date on which the change to these Terms and Conditions comes into effect, Your use will be confirmation of Your agreement to be bound by the new Terms and Conditions.
3.2 It remains Your responsibility to periodically check these Terms and Conditions to ensure that You continue to agree with them and You are advised to do so each time You use the Site, Betting Platform and the Services.
3.3 Any Bet received but not settled (“Open Bets”) prior to the time of notification of the amendments to these Terms and Conditions will be subject to the pre-existing and unamended version.
3.4 We reserve the right to suspend, amend, add or remove any part of the Site, Betting Platform and/or the Services at Our sole discretion and without warning and We will not be liable for any such action. In the event that We suspend any part of the Site, Betting Platform and/or Services We may close all Open Bets at a price that We determine (acting reasonably) to be the fair value at that point in time.
3.5 We will not be liable if, for any reason, the Site is unavailable for any time or period.
3.6 We may at Our absolute discretion change the content of the Site and/or the Services or elements of the Services on the Site at any time. Any such changes shall not affect Bets made by You prior to such changes.
3.7 We give no guarantee that the Site will be compatible with any hardware or software used by You.
4.LEGALITY OF THE USE OF THE BETTING PLATFORM AND THE SERVICES
4.1 To access and utilise the Betting Platform and the Services You must be at least 18 years of age or the legal age required for betting in the jurisdiction in which You reside, whichever is the higher. You should note that under age gambling is an offence in certain jurisdictions. We shall require proof of Your age. We shall require proof of identity and proof of residence from You.
4.2 We reserve the right to restrict or deny anyone access to the Betting Platform. We reserve the right to restrict or deny any Player access to the Services if We are of the reasonable opinion that the Player is under 18, or under the legal age required for betting in their jurisdiction or if We cannot independently verify the name, age, address or other details of any Player. You hereby consent to Us carrying out such age verification, identity, residence or other checks on You as We may reasonably require.
5.REGISTRATION AND USE OF YOUR ACCOUNT
5.1 You must establish an account with Us before You can use the Services (“Your Account”). We are not obliged to allow You to open an account and the opening of any account and the provision of the Services to You shall be at Our absolute discretion. By opening Your Account, You warrant that You are over 18 years of age or the legal age required for gambling in the jurisdiction in which You reside (whichever is the higher) and You are legally capable of entering into binding contracts. In the event that We discover that You are under 18 or the legal age for betting in the jurisdiction in which you reside (whichever is the higher) We shall not be obliged to pay any winnings to You.
5.2 You must ensure that any details provided by You in order to establish Your Account or at any time thereafter are correct and complete and You must inform Us of any changes to Your details by updating Your Account.
5.3 We shall require information from You to enable Us to meet anti-money laundering and prevention of terrorist financing legislation and regulations and to verify Your identity, name, age and address. This may include but is not limited to copies (including certified copies) of Your passport/identity card and satisfactory proof of address, including but not limited to utility bills and bank statements and the requirement for such can be made by Us at any time. Failure to supply to Us with any documentation requested by Us may lead to suspension or termination of Your Account. We reserve the right to contact third parties to verify Your identity and for the prevention of money laundering and the prevention of the financing of terrorism.
5.4 You agree that We are unable to provide You with any legal advice regarding the legality of Your use of the Site, the Betting Platform or the Services. There may be specific laws in Your country, place of residence, or the place where You access the Site and the Betting Platform which prohibit online betting, online gaming and/or online gambling. It is Your responsibility to ensure compliance with Your applicable local or national laws before establishing Your Account with Us or using the Betting Platform or the Services.
5.5 You are encouraged to seek legal advice before establishing Your Account and/or using the Betting Platform or Services to ensure that the use of such is not contrary in any way to laws applicable to You.
5.6 You warrant to Us that You will not use the Betting Platform or use the Services in a jurisdiction that prohibits online betting. Further, You warrant to Us that You will not use the Betting Platform or use the Services at any time if You are a citizen of a jurisdiction that prohibits its citizens from participating in online betting, online gaming and/or online gambling (regardless of the citizen’s location).
5.7 Without limiting the terms of this paragraph 5, We do not accept Bets originating from any of the jurisdictions listed herein from time to time including Belgium, Cayman Islands, Denmark, France, Vatican City, Iran, Iraq, Israel, Italy, Japan, North Korea, Poland, Saudi Arabia, Turkey or the United States of America and, accordingly, You warrant that You are not resident in any of these jurisdictions and that You will not use or access the Betting Platform or the Services when in any of these jurisdictions.
5.8 We provide the Services at Our absolute discretion and can change any part of the Services at any time.
5.9 You acknowledge and agree that We may not be able to provide some or all of the Services in certain jurisdictions.
5.10 You will be provided with a log-in code and password for Your Account on the Betting Platform. In order to prevent fraud, You must keep this log-in code and password confidential and secure and not disclose it or share it with anyone. If You know or suspect that someone else knows Your log-in code and/or password or that any other personal information has been stolen or otherwise accessed without Your authority You must notify Us immediately.
5.11 The currency of Your Account will be pounds sterling. Any exchange rates applied to Your Account will be at the discretion of Your credit card provider or bank and are not Our responsibility.
5.12 If We have reason to believe that there is likely to be a breach of security or misuse of the Betting Platform, We may require You to change Your log-in code and/or password and/or We may suspend Your Account.
5.13 The name on Your Account must match Your true and legal name and must match the names on credit cards or other payment methods You make to Us.
5.14 Players who have previously been excluded by Us from using the Services or have had their account with Us closed by Us (an “Excluded Player”) shall not be allowed to re-register with Us, other than at Our absolute discretion. In the event that You are an Excluded Player but do manage to open an account with Us (other than with our consent), We shall be entitled to close Your Account at Our absolute discretion and without notice and any winnings by You shall not be Legitimate Winnings (as the term “Legitimate Winnings” is defined in paragraph 5.24). We undertake checks and have third party verification and fraud management companies undertake checks on our behalf to prevent Excluded Players re-registering with Us and to prevent players attempting to use fictitious names to open an account with Us. In the event that You use a fictitious name to open an account, We shall be entitled to close Your Account at Our absolute discretion and without notice and any winnings by You will not be Legitimate Winnings (the term “Legitimate Winnings” is defined in paragraph 5.24).
5.15 You will not allow any other person or third party to use Your Account. You are solely responsible for all use of the Betting Platform and the Services through Your log-in code and password. Unless caused by Our negligence, any unauthorised use of the log-in code and password will be Your sole responsibility and deemed to be Your use. You will therefore be liable for any such unauthorised use and will not be re-credited by Us for any resulting losses from Your Account, regardless of whether or not the third party who participated had Your consent.
5.16 If Your Account is inactive for six months or longer, We reserve the right to cancel Your Account. If Your Account is inactive for six months We will deem it abandoned and any funds in an abandoned account (including Your Account) will be forfeited by You and donated by Us to a charity of Our choice.
5.17 We may cancel Your Account on giving thirty days’ notice to You.
5.18 We may suspend or cancel Your Account immediately without notice at Our absolute discretion if You breach any of the terms of these Terms and Conditions.
5.19 We may suspend or cancel Your Account immediately without notice at Our absolute discretion if:-
(i) there is activity on Your Account or by You that We consider illegal in the Isle of Man or any other jurisdiction;
(ii) We suspect manipulation of, or insider dealing on, the underlying markets on which Bets are placed by You or any other Player;
(iii) any other action by You that We consider is prejudicial to Our bona fide interests;
(iv) We determine that We will stop offering the Services in the jurisdiction in which You reside.
5.20 The expiry or termination of Your Account for any reason will not affect:
(a) any rights, obligations and/or liabilities accrued before the date of termination or expiry; or,
(b) any rights, obligations and/or liabilities expressed to continue in force after and despite expiry or termination.
5.21 We reserve the right not to open an account for You without having to provide any reason whatsoever. We reserve the right to refuse/reject and suspend without prior notification any Player who is suspected of cheating, fraud, hacking, attacking, manipulating or damaging Our normal online operations, including the Betting Platform.
5.22 The use of artificial intelligence or “bots” on the Betting Platform is strictly forbidden. Likewise, any application that uses any or all of the data contained on the Betting Platform for purposes (including but not limited to commercial purposes) other than participating in the Betting Platform is prohibited. We will take measures to prevent and detect the use of programs that are designed to enable artificial intelligence to utilise or benefit from the data contained on the Betting Platform. Any attempted or actual use of artificial intelligence by You will lead to termination of Your Account without notice by Us.
5.23 To place a Bet You will be required to pay real money into Your Account (“Deposit Funds”). Deposit Funds will be deposited in Your Account on actual receipt by Us of the Deposit Funds as cleared funds. For the avoidance of doubt, you cannot place a Bet until there are cleared funds in Your Account. Deposit Funds together with any Legitimate Winnings (as the term “Legitimate Winnings” is defined in the paragraph 5.24) due to You (collectively “Your Funds”) will be held in Your Account by Us on Your behalf. We are not a bank and no interest will be paid on Your Account or Your Funds. Only once We have received all information We require from You will Legitimate Winnings due to You be paid to Your Account.
5.24 For the purposes of these Terms and Conditions, the term “Legitimate Winnings” means winnings legitimately due to You that have been won by You using the Betting Platform and that have been won fairly by You in accordance with these Terms and Conditions and are not subject to any reasonable objection by Us, less (a) any rake or commission due to Us; and, (b) other entry or other fees due to Us for Your use of the Betting Platform and the Services; and, (c) any charge backs made by a Third Party Provider (as the term “Third Party Provider” is defined in paragraph 6.1 below). For the avoidance of doubt, in the event that You have breached any of these Terms and Conditions any winnings won by You shall not be Legitimate Winnings and therefore We have no obligation under contract or otherwise to pay such to You.
5.25 You have the responsibility for checking any winnings due to You before or after each transaction and prior to departing from the betting session in which You are placing Bets (“Betting Session”). If You suspect any errors, You must report such immediately and in any event no later than twenty four hours after the relevant Betting Session by emailing Our customer services team at
before participating in the next or another Betting Session. Failure to do so will result in You waiving Your right to raise future disputes.
5.26 Subject to the Minimum Withdrawal (as the term is defined in paragraph 5.27), the Maximum Withdrawal (as the term is defined in paragraph 5.27) and the remainder of this paragraph 5, You can request withdrawals of Your Funds at any time provided all Deposit Funds paid into Your Account by You have been received by Us as cleared funds and provided that We are satisfied that any winnings claimed by You are Legitimate Winnings. Withdrawals of Your Funds (total or partial) can only be made to You and via the same method and in the same currency as deposits of Deposit Funds by You were made into Your Account.
5.27 The minimum withdrawal You can make from Your Account (“Minimum Withdrawal”) is twenty (20) pounds sterling / Euros / US Dollars (In Relation to your currency base). The maximum withdrawal you can make from Your Account (“Maximum Withdrawal”) is five thousand (5,000) pounds sterling / Euros / US Dollars (In Relation to your currency base). The maximum number of withdrawal requests You can make within a calendar month is three (3). Requests for withdrawals in excess of the Maximum Withdrawal are at Our absolute discretion and should be sent to
For payouts under £50, a fee of £5 will be charged on each transaction
5.28 We are entitled to refuse to accept any deposit of Deposit Funds into Your Account. You acknowledge that when using credit or debit cards or e-wallet providers to make a deposit of Deposit Funds into Your Account, it may take up to five days for such deposit to reach Your Account.
5.29 You can cancel Your Account at any time however if You do cancel Your Account, You must stop using the Betting Platform.
5.30 The suspension or cancellation of Your Account will not affect either party's statutory rights or liabilities.
5.31 You may open only one account with Us.
5.32 You are responsible for paying and accounting to any relevant governmental, tax or other authority for tax or other duty that may be due on Legitimate Winnings by You.
5.33 We may at Our discretion provide ‘play for free’ games and/or Bets where You may play certain games and/or place certain Bets on the Betting Platform for free. In the event that You play the play for free games and/or place the free Bets, no winnings or returns will be made to You in relation to such. Play for free games and play for free Bets are offered at Our discretion and can be withdrawn at any time. We may also offer incentives for new Players but these incentives are for new Players only and not for existing Players.
5.34 Any sums held in Your Account are held by Us for You in a player funds account. However, We are not a bank and no interest shall be paid on any sums in Your Account.
6.THIRD PARTY PROVIDERS
6.1 To place funds into Your Account, You will be required to use the services of third party service providers including e-wallet providers, electronic payment processors and/or financial institutions (each a “Third Party Provider”). We will also be required to use the services of Third Party Providers to pay Your Funds to You. You hereby authorise Us to instruct Third Party Providers to handle deposits and withdrawals into Your Account in accordance with these Terms and Conditions. You will be required to enter into separate terms and conditions with the Third Party Provider regarding services the Third Party Provider will supply to You in connection with Your Account (“Third Party Terms and Conditions”). We are not a party to the Third Party Terms and Conditions.
6.2 To maintain security to protect Your Account, We perform random security checks. You hereby accept that We maintain the right to obtain additional documentation from any Third Party Provider to verify Your identity in the event of such a security check. Where the Third Party Provider fails to provide Us with such additional documentation in relation to Your Account, We reserve the right to suspend or cancel Your Account without notice at Our absolute discretion.
6.3 Should winnings be credited to or debited from Your Account in error, it is Your responsibility to notify Us of the error without delay (and in any event no later than twenty four hours from becoming aware of the error or from when You could reasonably be deemed to have become aware of the error) in order for the sum to be repaid by You to Us and rectified in accordance with a reconciliation of the amount processed. Any winnings credited to You due to the error will be deemed invalid, are not available to place as a Bet and We reserve the right to void any transaction involving such winnings. If You believe that the amounts displayed in Your Account do not accord with the amount processed through the Third Party Provider, You should address this issue with the Third Party Provider. Any winnings credited to or debited from Your Account in error remain Our property and shall be repaid to Us immediately.
6.4 We have no liability for any acts or omissions of any Third Party Provider.
7.RIGHT TO USE
7.1 In the event that You are required to download and install software to use the Gaming Platform, We grant to You a personal, non-exclusive, non-sublicensable, non-transferable and revocable licence to install and use the software required for Your use of the Betting Platform (the “Software”). You may use the Software solely for participation in the Betting Platform and for the provision of the Services by Us to You.
7.2 The Site, Betting Platform, the Software and all pictures, graphics, photographs, animations, videos, music, audio, text and live feeds and all other intellectual property rights on and in and to the Site, Betting Platform, the Services and the Software are and will remain Our exclusive property or the exclusive property of Our licensors and are protected by intellectual property laws, including copyright and shall not be reproduced without Our prior written consent.
7.3 You have no rights to use any trademarks, trading names or the like used on the Betting Platform and all rights in and to the same are Our exclusive property or those of Our licensors.
7.4 Except as permitted by these Terms and Conditions, You may not (other than as permitted by law) copy, use, modify, create derivative works from or distribute the Software or written materials associated with the Betting Platform, decode, reverse engineer, dissemble, decompile or otherwise translate or convert the Software or any part of it or transfer, loan, lease, assign, rent or otherwise sublicense the Software or do any of the above to any copy, adaptation, transcription, or merged portion of the Software. Without limitation, the above activity includes any form of denting, hacking, attacking, manipulating or damaging of the Betting Platform or the Software.
8.PAYMENT AND SECURITY
8.1 To maintain a high level of security to protect Your Account, We perform random security checks. You hereby accept that We maintain the right to obtain additional documentation in order to verify Your identity in the event of such a security check. Where We fail to obtain such additional documentation to Our reasonable satisfaction, We reserve the right to suspend or cancel Your Account without notice at Our absolute discretion.
8.2 Legitimate Winnings cannot be transferred, substituted, or redeemed for any other prize.
8.3 Unless, otherwise stated in these Terms and Conditions, no Bet can be cancelled once confirmed by Us. We reserve the right to refuse any Bet.
8.4 No Bet can be placed unless You have a sufficient balance on Your Account. You will not be given any credit.
9.ANTI-MONEY LAUNDERING PROVISIONS
9.1 We will only place winnings into the Account of the Player that placed the winning Bet and once the winning Player has identified himself/herself and verified the same to Our reasonable satisfaction.
9.2 We reserve the right, at Our discretion, (acting reasonably) to suspend payment of Legitimate Winnings, pending a full investigation (including providing details to the relevant law enforcement agency where appropriate), where We suspect that winnings have been credited, and are attempted to be withdrawn, by a Player for the purposes of money laundering, terrorist financing or fraud. An example of where this might occur includes where a Player has credited his account with a substantial sum and then the Player attempts to withdraw sums from its Player account having only conducted minimal betting activity on the Betting Platform. Full payment of Legitimate Winnings will be made to the Player where the investigation reveals no evidence of money laundering or terrorist financing or fraud (as relevant).
10.1 In making a Bet, You will determine the amount of Your own Bet, subject, to the following:
(a) the restrictions on Bets set out in these Terms and Conditions;
(b) the minimum and maximum amount of any Bet as set by Us.
(c) the maximum bet on any game at all time is £/€/$ 50.00
10.2 In the event that You give Us instructions which We consider ambiguous, We will be entitled to treat the entire Bet as void. In such circumstances, Our decision will be final and binding.
10.3 If You place a Bet, which exceeds any limits set by Us, the Bet amount in excess of the limit shall be disregarded and this element of the Bet will be void.
10.4 If a Bet is not made in full or if details of it are missing, We may, at Our discretion, deem such Bet to be void.
10.5 Subject to limits on the value of Bets, You may send multiple copies of the same Bet in which case all such Bets shall be treated as separate Bets. If You submit a number of Bets (whether identical or different), they shall be dealt with by Us in the order in which they are received.
10.6 You must make Bets as an individual. We will be entitled to reject and treat as void a series of identical Bets from different Players or where We suspect that Players are acting in collusion or as a syndicate with any other individual(s) and will be entitled to refuse payment of any winnings (including Legitimate Winnings) in this event.
10.7 In making a Bet, You represent and warrant to Us that You do not know or have any influence over the outcome of the event in respect of which the Bet is made, otherwise We may treat Your Bet as void.
10.8 In order to make a Bet, there must be available amounts in Your Account equal to or exceeding the amount of the Bet. If the amounts in Your Account do not cover the aggregate Bets wagered at any one time, We will refuse the Bets. In these circumstances, You must limit Your Bets to Your available sums or re-credit Your Account through the Third Party Provider before You can place the Bets in full.
10.9 Where a manifest error (whether caused by human error or otherwise) or systems failure results in incorrect or erroneous results, any Bet (or part of a Bet) made will be void and no winnings will be due in respect of such.
10.10 Where a Bet is settled incorrectly due to, for example, an erroneous result being recorded on the Betting Platform, such settlement will be invalid and reversed by Us. If You have insufficient funds in Your Account to permit such a reversal, You will be required to return the erroneously credited sums to Us forthwith.
10.11 We may, at any time, at Our absolute discretion and without giving any reason or advance notice, suspend betting on the Betting Platform, refuse to accept any Bet or any part of a Bet.
10.12 The minimum amount You are allowed to place on a Bet is determined by each game.
10.13 The maximum amount You are allowed to place as a Bet in any twenty four hour period is Ten Thousand (10,000) pounds sterling.
11.PLACING A BET
11.1 Bets may only be placed via the Betting Platform, unless an alternative prior arrangement has been made with Us.
11.2 A Bet is accepted only when confirmed in accordance with the procedures stated in the Betting Rules. If You want to check if a Bet has been confirmed by Us You can check Your Account history.
11.3 The deadline for placing Bets will in each case be determined by Us. Notwithstanding the foregoing, if a Bet is placed after the deadline, the Bet will be invalid. Disputes over the times when Bets are placed will be finally settled by reference to Our transaction log.
11.4 You shall be responsible for ensuring that Your Bets are correct. Bets placed and accepted within the relevant time limit may not be revoked or changed except as expressly provided in these Terms and Conditions.
11.5 We assume no responsibility for typing, transmission and/or evaluation errors in respect of any Bets and will be entitled (after the event, if necessary) to correct manifest errors.
12.RESULTS AND EVALUATION OF BETS
12.1 You acknowledge that some of the results of some of the products offered on the Betting Platform are generated by a random number generator (“RNG”) and where this is the case the same will be made clear in the Betting Rules applicable to such product. You agree to accept randomly generated outcome performed by the RNG, as final and conclusive.
12.2 If there is a discrepancy between the result showing on the Software and Our server, the result showing on Our server will govern the result of the Betting Platform. In the event of system malfunction or damage which results in the loss of data, We will make reasonable efforts to recover all historic data and all recovered data will be deemed official.
12.3 Any failure on the Player's side including but not limited to network connection or computer problems, will not void the result. You can check Your own Bet history in the report section of Your Account to see how any Bet was determined.
12.4 Any system malfunction and hardware (including scanner and/or computer) failure will void the play.
13.SPECIAL RULES FOR SPECIFIC BETS
13.1 Betting Rules and Bonus Restrictions may be amended by Us at any time.
13.2 All Bets are subject to the Betting Rules for the relevant betting product and it is Your responsibility to become aware of all Betting Rules to the extent that it is relevant to any Bets You place.
14.1 You represent and warrant that You have reached the age of 18 or the legal age required for gambling in the jurisdiction in which You live, whichever is the higher. You also warrant that You will not access the Betting Platform and use the Services from within a jurisdiction that prohibits online gaming or online betting or online gambling and that You will not access the Betting Platform and use the Services at any time if You are a citizen of a jurisdiction that prohibits its citizens from participating in such.
14.2 You represent and warrant that You understand that by using the Betting Platform You may lose money on Bets placed and You accept full responsibility for such loss. You agree that Your use of the Betting Platform is at Your sole risk.
14.3 Should sums be paid to or debited from Your Account in error, it is Your responsibility to notify Us of the error without delay and in any event within twenty four hours of becoming aware of the error or from when You could reasonably be deemed to be aware of the error. Any sums credited to Your Account due to an error will be deemed invalid and in the event there are sufficient sums in Your Account, such sums will be immediately reversed by Us from Your Account. In the event that there are insufficient sums in Your Account, You shall immediately return to Us the funds representing the erroneously credited funds. Amounts credited to Your Account in error are not available to Bet with and We reserve the right to void any transaction involving such sums paid in error to You. For the avoidance of doubt, where You have a credit balance in Your Account and further sums are erroneously added to this, You are permitted to transact up to the level of credits available in Your Account excluding the erroneously added sums.
14.4 You agree to indemnify Us for the return of any amounts representing erroneously credited sums that You have withdrawn from Your Account.
15.1 WE WILL ENDEAVOUR TO PROVIDE THE SITE, BETTING PLATFORM, THE SOFTWARE AND THE SERVICES USING REASONABLE SKILL AND CARE. WE MAKE NO FURTHER WARRANTY OR REPRESENTATION OF ANY NATURE, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE SITE, BETTING PLATFORM, THE SOFTWARE AND THE SERVICES. ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO SATISFACTORY QUALITY, FITNESS FOR PURPOSE, COMPLETENESS, ACCURACY OR OTHERWISE ARE HEREBY EXCLUDED TO THE FULLEST EXTEND PERMITTED BY LAW.
15.2 WE MAKE NO WARRANTY THAT THE SITE, BETTING PLATFORM, SOFTWARE OR SERVICES WILL BE SECURE OR WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, BETTING PLATFORM OR SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS.
15.3 WE MAKE NO WARRANTY AS TO THE FULL FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS SUPPLIED BY US, THE SOFTWARE OR RESULTS OF THE BETTING PLATFORM OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE BETTING PLATFORM.
15.4 THE QUALITY OF THE INTERNET CONNECTION TO THE BETTING PLATFORM VARIES FROM PLAYER TO PLAYER AND MAY NOT BE ABSOLUTELY STABLE. WE ARE NOT RESPONSIBLE FOR ANY MISPLACED OR LOST BETS. WE ARE NOT LIABLE, FOR ACTS OR OMISSIONS OF ANY INTERNET SERVICE PROVIDER, TELECOMMUNICATIONS PROVIDER OR THIRD PARTY WITH WHOM YOU HAVE CONTRACTED FOR INTERNET SERVICES OR TELECOMMUNICATIONS SERVICES.
15.5 We carry out regular maintenance to the Betting Platform to ensure, as much as possible, that an optimum experience is provided to You. During such maintenance sessions, You acknowledge and agree that access to the Betting Platform and the Software may be limited to allow for such necessary repairs, maintenance or the introduction of new facilities or services. We will make reasonable efforts to notify You of any downtime in advance of it occurring (whether via an advance schedule of downtime or period notifications on the Betting Platform) and resume the Betting Platform and the Services as soon as We reasonably can.
16.LIMITATION OF LIABILITY
16.1 You agree that Your use of the Site, Betting Platform, the Software and the Services is at Your sole risk.
16.2 OTHER THAN AS EXPLICITY STATED IN THESE TERMS AND CONDITIONS, WE WILL NOT BE LIABLE IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE, FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE WHATSOEVER OR HOWSOEVER ARISING FROM OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SITE, BETTING PLATFORM, THE SOFTWARE OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGE FOR LOSS OF BUSINESS, LOSS OF DATA, LOSS OF PROFITS, LOSS OF REVENUE, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS ARISING FROM DOWNTIME OR ANY OTHER INDIRECT OR CONSEQUENTIAL LOSS WHATSOEVER (EVEN WHERE WE HAVE BEEN NOTIFIED BY YOU OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE).
16.3 OTHER THAN AS EXPRESSLY STATED IN THESE TERMS AND CONDITIONS, WE HEREBY EXCLUDE ALL LIABILITY TO YOU WHETHER UNDER THE TERMS OF CONTRACT, TORT, NEGLIGENCE OR OTHERWISE TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENT ACT OR OMISSION OR FOR OUR FRAUDULENT ACTS OR OMISSIONS.
16.4 We will not be liable or responsible to You for any loss or damage incurred or suffered by You as a result of any suspension or stoppage (whether temporary or permanent) of the Betting Platform arising from any governmental order or change in policy by Our regulator.
16.5 We will not be responsible or liable to You for any loss of content or material uploaded or transmitted through the Betting Platform and You confirm that We will not be liable to You or any third party for any modification to, suspension of or discontinuance of the Betting Platform, the Software and/or the Services.
16.6 We reserve the right to withdraw the Site, Betting Platform, the Software or the Services or any elements of the Site, Betting Platform, the Software or the Services at any time, and will not be liable to You as a result of any such action.
16.7 Our entire and aggregate liability to You, whether under these Terms and Conditions, the law of contract, tort or otherwise shall in no event exceed the lesser of:-
(a) a sum equivalent to the total sum of money deposited by You in Your Account and used by You to place Bets; or,
(b) the total sum of ten thousand 10,000 pounds sterling.
17.THIRD PARTY OBLIGATIONS
17.1 You confirm and acknowledge that Your use of the Site, Betting Platform, the Software and the Services provided by Us is for online betting purposes only. You understand and confirm that We are not responsible for any Third Party Provider and any agreement between You and a Third Party Provider does not form part of these Terms and Conditions between You and Us. You agree and confirm that in no circumstances will We be responsible for the conduct of or provision of services by a Third Party Provider.
17.2 You confirm and acknowledge that any agreement between You and the Third Party Provider is not a contract to which We are a party and therefore We are not liable for any element of the relationship between You and the Third Party Provider.
18.1 You agree to fully indemnify, defend and hold Us, Our officers, directors, employees and agents harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by You.
18.2 You agree to fully indemnify, defend and hold Us, Our officers, directors, employees and agents harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any breach of warranties or representations by You including, but not limited to, the representations that (a) You are not a citizen or a resident of a country which prohibits such online gambling, online betting or online gaming activities; and, (b) You are not accessing the Betting Platform from a jurisdiction where online gambling and online gaming activity is prohibited by law.
18.3 You will indemnify Us for all losses and damages suffered by Us as a result of wrongdoings and/or fraud by You alone or as part of a group of Players acting in concert or as a syndicate. “Wrongdoings and/or fraud” will include but not be limited to attempts to breach the single account per Player rule, to exceed the betting limits, hacking, use of artificial intelligence or bots, providing false personal information, and/or any actions and/or omissions which We reasonably deem to be a fraud and/or wrongdoings.
18.4 You further agree fully to indemnify, defend and hold Us, and Our officers, directors, employees and agents harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any claim brought against Us by a Third Party Provider as a result of the breach of these Terms and Conditions by You.
You may not transfer, assign, novate or otherwise transfer any of Your rights or obligations under these Terms and Conditions or these Terms and Conditions to any third party. We may transfer, assign, novate or otherwise transfer any of Our rights and/or obligations under these Terms and Conditions and/or these Terms and Conditions to a third party.
20.THIRD PARTY CONTENT
20.1 The Betting Platform provides content from internet sites or resources belonging to third parties (“Third Party Content”) and while We take reasonable steps to ensure that material included on the Site and Betting Platform is correct, reputable and of high quality, We do not make any warranties or guarantees in relation to Third Party Content and will not be held liable to You for any such Third Party Content. If We are informed of any inaccuracies in the Third Party Content contained on the Site and Betting Platform, We will attempt to correct the inaccuracies as soon as We reasonably can.
20.2 We make no representations or warranties regarding any websites linked to the Betting Platform (“Linked Sites”), the entities which operate the Linked Sites or which feature on the Linked Sites. We will not accept liability for any loss or damage You may suffer directly or indirectly as a result of using any of the Linked Sites or relying on any material contained therein. You acknowledge that Your access to and use of any of the Linked Sites is entirely at Your own risk.
21.THIRD PARTY RIGHTS
A person who is not a party to these Terms and Conditions has no right to rely upon or enforce any part of these Terms and Conditions whether under legislation or otherwise and whether under the terms of the Contracts (Rights of Third Parties) Act 2001 or otherwise.
22.SETTLEMENT OF DISPUTES
22.1 In the first instance any disputes should be referred to Our customer services team for resolution by emailing the team at
. Thereafter Our internal review mechanisms will be used to investigate a complaint from You. We will keep You up to date with Our investigations. We will deal with all complaints as soon as reasonably practicable. We are only responsible for the provision of the Site, Betting Platform, the Software and the Services.
22.2 Disputes should be referred to us as soon as possible and not later than 7 days after the incident relating to the relevant dispute.
22.3 In the event that We cannot resolve a dispute You have with Us to both parties’ satisfaction, You may refer any dispute to Our regulator, namely the Isle of Man Gambling Supervision Commission.
Any notice We give to You (save as otherwise set out herein) will be sent to the email address that You provided to Us when You opened Your Account and will be deemed served twenty four hours after dispatch by Us to the email address that You provided to Us when You opened Your Account.
24.EVENTS OUTSIDE OUR CONTROL
24.1 We will not be liable or responsible to You for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside Our reasonable control (“Force Majeure Event”).
24.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Our reasonable control and includes in particular (without limitation) the following:
(a) strikes, lock-outs or other industrial action;
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) difficulties in obtaining financial market data;
(f) impossibility of the use of public or private telecommunications networks;
(g) delays, losses, errors or omissions in or made by the postal or other delivery service or by the banking system;
(h) the acts, decrees, legislation, regulations or restrictions of any government or Our regulator;
(i) failure of any telecommunications system.
24.3 Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use Our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which Our obligations may be performed despite the Force Majeure Event.
25.1 We reserve the right to publicise and promote details of winners. We publish on Our Site the name and geographical location by country of all winners and a condition of these Terms and Conditions is that You agree to Us including Your details on Our Site if you are a winner.
25.2 All media enquiries regarding Us received by You must be referred to Us immediately.
26.1 You may use Our Site only for lawful purposes. You may not use Our Site:
(a) in any way that breaches any applicable local, national or international law or regulation;
(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(c) for the purpose of harming or attempting to harm minors in any way;
(d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with Our Content Standards, as set out below;
(e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation;
(f) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
26.2 You agree not to access without authority, interfere with, damage or disrupt:
(a) any part of Our Site;
(b) any equipment or network on which Our Site is stored;
(c) any software used in the provision of Our Site; or
(d) any equipment or network or software owned or used by any third party.
26.3 We may from time to time provide interactive services on Our Site, including, without limitation video games, chat rooms and bulletin boards (“Interactive Services”).
26.4 Where We do provide any Interactive Services, We will provide clear information to You about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We will use reasonable endeavours to assess any possible risks for Players from third parties when they use Interactive Services, and We will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, We are under no obligation to oversee, monitor or moderate any Interactive Services We provide on Our Site, and We expressly exclude any and all liability for any loss or damage arising from the use of any Interactive Services by a Player in contravention of our content standards, whether the service is moderated or not. Where We do moderate Interactive Services, We will normally provide You with a means of contacting the moderator, should a concern or difficulty arise.
26.5 Contributions by You to Our Site must be accurate (where they state facts); be genuinely held (where they state opinions); not be defamatory; comply with applicable law in the Isle of Man and in any country from which they are posted. Contributions by You to Our Site (“Content Standards”) must not;
(a) contain any material which is obscene, offensive, hateful or inflammatory;
(b) promote sexually explicit material;
(c) promote violence;
(d) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
(e) provide financial advice or investment advice;
(f) infringe any copyright, database right, trade mark or other intellectual property right of any other person;
(g) be likely to deceive any person;
(h) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
(i) promote any illegal activity;
(j) be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
(k) be likely to harass, upset, embarrass, alarm or annoy any other person;
(l) be used to impersonate any person, or to misrepresent Your identity or affiliation with any person;
(m) give the impression that they emanate from Us, if this is not the case;
(n) advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement, computer misuse or financial market manipulation.
We are committed to responsible gambling. To see Our responsible gambling policy, please click here (Responsible Gambling).
28.1 If any part of these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that provision will be deemed to be severable from the remainder of these Terms and Conditions and such will not affect the validity and enforceability of any of the remaining provisions of these Terms and Conditions.
28.2 The time stamp on all records either stored in or written to Our transactional database including but not limited to Bets (whether accepted or declined), announcements, messages and reports shall be recorded as Greenwich Mean Time (GMT).
28.3 No waiver by Us of any part of these Terms and Conditions will be construed as a waiver of any preceding or succeeding breach of any of these Terms and Conditions.
28.4 Unless otherwise expressly stated, nothing in these Terms and Conditions will create or confer any rights or any other benefits in favour of any person other than You and Us.
28.5 Nothing in these Terms and Conditions will be construed as creating any agency, partnership, joint venture or any other form of joint enterprise between You and Us.
28.6 Clauses 1.3, 1.4, 2.3, 3.1, 5, 6.1, 7.2, 7.3, 7.4, 8.1, 9, 14, 15, 16, 17, 18, 19, 20, 22, 25 and 28 will continue in force after and despite expiry or termination (for whatever reason) of these Terms and Conditions.
28.7 You confirm and acknowledge that in agreeing to accept these Terms and Conditions, You have not relied on any representation save insofar as the same has expressly been made a representation in these Terms and Conditions. You agree that You will have no remedy in respect of any misrepresentation which has not become a term of these Terms and Conditions save that Your agreement will not apply in respect of any fraudulent or negligent misrepresentation made by Us or on Our behalf.
28.8 Under legislation in the Isle of Man, online gambling debts are legally enforceable in the Isle of Man.
28.9 These Terms and Conditions and the Services are subject to the laws of the Isle of Man and any dispute arising out of or relating to the Site, Betting Platform, the Services or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Isle of Man.